FREQUENTLY ASKED QUESTIONS
How do I make purchase?
You can fill out this INQUIRY FORM, then we will then reply back to you with the shipping quote.
How much is the delivery fee?
Delivery charges are based on size, weight, and delivery location. We will provide you the complete quote once you have provided us all the information. Moreover, please note that import taxes and duties are the responsibility of the customer and is paid upon delivery.
What are the payment options?
Currently, we accept payments via Paypal and credit card.
What is the delivery option and how to track？
All items will be delivered via FedEx. If customers would like more information on the location of their items during shipping, it is their responsibility to track their order at https://www.fedex.com/en-us/home.html. Once your order is dispatched, you will receive an email with tracking information.
Are tools and glue included in the kit?
Due to airline restrictions, tools and glue are removed from the kit so you will have to buy them by yourself. For your reference, tools needed are scissors, awl, ruler and cutter. For the glue, you will need a bottle of clear glue (E6000) and white glue (Elmer’s glue).